Debi Check

Why is it important for the bank to have my correct cellphone number?

Although not the only way, one of the primary means of contacting you to perform a DebiCheck confirmation will likely be through your cellphone. Remember, DebiCheck is all about putting you in control and allowing you to confirm your DebiCheck debit orders directly with your bank. For this to happen, your bank has to know which number to contact you on.

How much is it going to disturb me during work?

DebiCheck only requires your confirmation once off, at the start of the contract or when the confirmed information changes afterwards. You won’t need to confirm the details every month. Therefore, it really won’t be a disturbance at all.

Do I have to confirm my DebiCheck every month?

No, only at the start of your contract. Or, if any of the information you confirmed originally, changes.

Why is DebiCheck being introduced?

Over the last few years, there has been an increase of debit orders being processed to bank accounts without permission (a mandate) from consumers. On the other hand, consumers who dispute debit orders that do have valid mandates, has also increased, which has become a huge concern for banks and companies. As a result, the South African Reserve Bank (SARB) asked the Payments Association of South Africa (PASA), which includes the South African Banks, to find a solution. That is why, in 2017, the industry will be launching DebiCheck. Implementation will be carried out over a period of more than 2 years, which means that participating companies will start using DebiCheck over this period. Not all companies will start using DebiCheck at the same time; it will be phased in over a period of time to ensure that the system remains stable.